Getting Started
- ★ uShip's Response to COVID-19
- ★ Why Book Through uShip
- ★ Pet Shipping for Customers
- Video: How uShip Works for Shipping Customers
- Shipping Basics
- How Do I Contact uShip Customer Support by Phone?
Shipping Guides & How-to's
- Shipping Basics For SimpleConsign Sellers
- Shipping Basics For GoAntique Sellers
- Can I Track My Shipment?
- How to Ship Vehicles - Customer Guide
- How Do I Book My Vehicle Shipment?
- How Is My Car Shipped?
Creating & Managing your Shipment Listing
- What If I Don’t Know the Dimensions?
- Can I Relist My Deleted Listing?
- Why Can’t I Find My Deleted Listing?
- How Do I Find My Active Listings?
- Can I Have More Than One Listing?
- How Do I Ask a Question About a Quote?
Receiving Quotes & Booking your Shipment
- Do Service Providers Have Cargo Insurance?
- Can I Ask Service Providers Questions?
- Why Can’t I Call a Service Provider?
- How Can I Learn More About Service Providers?
- Do I Have to Accept or Decline Every Quote?
- Can I Accept a Quote After Declining It?
Researching Providers & Protecting Your Shipment
- How to Leave Feedback
- How Do I Contact the Insurance Company?
- How Do I File an Insurance Claim?
- How Do I Know Reviews Are Real?
- Why Does the Service Provider Leave Me a Review?
- How Do I Write a Review for My Service Provider?
Post-Booking and Working with Your Provider
- ★ Cancelling a Shipment as a Customer
- Is There a Fee for Cancelling?
- How Do I Cancel a Shipment?
- What Is Included in the Booking Confirmation?
- How Will I Know My Shipment Is Booked?
- What Can I Do If I Need to Add Items to My Listing After Booking?
Mobile App
- What Can I Do on the uShip App?
- How Do I Release Payment on the Mobile App?
- How Do I View My Quotes on the Mobile App?
- How Do I Find Shipments on the Mobile App?
- How Do I Create a Saved Search on the Mobile App?
- How Do I Turn On/Off Tracking on the Mobile App (iOs)?