Shipping Customers

• ★ How Payment Works for Customers
• Why Did uShip Remove PayPal as a Payment Option?
• What Does Release Payment Mean?
• Why Is My Carrier Asking for Payment When I Already Paid in Full?
• Why Don’t I Have a Payment Code?
• Where Can I Find My Payment Code?
• What Is a Payment Code?
• What Do I Do If the Service Provider Is Asking for Payment Prior to Delivery?
• When Do I Release the Full Payment Amount?
• Why Don’t I Have a Payment Code?
• Why Is My Service Provider Asking for Payment up Front?
• Why Is My Service Provider Asking for Money When I Already Paid a Deposit?
• Do I Tip My Service Provider?
• Why Is the Service Provider Asking for Payment When I Have Already Paid in Full?
• When Do I Release Payment to the Service Provider?
• I Had a Credit on My Uship Account from Years Ago, Can I Still Use It?
• Why Am I Being Charged More Than the Quote Price?
• Why Am I Being Asked About Uship Cargo Insurance If My Service Provider Has Insurance?
• How to Find Your Payment Code
• Paying Your Service Provider: uShip Payments
• Paying Your Service Provider: Booking Deposit
• Fees & Service Charges
• Refunds
• Applying a Credit
• Releasing Payment to Your Service Provider
• Tipping & Add-ons
• Accepted Payment Methods