TIPPING

You aren't required to tip service providers booked through uShip. All costs and profit are included in the bid! However, if you're satisfied with the level of service you've received, then a tip is certainly appreciated.

Please Note: Tips cannot be processed through our site via uShip Payments. If you choose to tip your service provider, this must be a separate transaction managed directly between you and your service provider.

ADD-ONS

We don't recommend adding additional items to your shipment after booking. If you must add items to your shipment, you'll need to notify your service provider right away, and negotiate the additional request.

If it's discovered that you've misrepresented your shipment within your listing, or you've decided to add items after booking, it's up to both you and your service provider to decide how to move forward. You'll either need to negotiate continuing with the shipment, or initiate a cancellation through uShip. 

If you both agree to a new price and contract after discussing the add-on, we suggest contacting Member Support to cancel and relist your shipment. Then, book again with your provider using the correct listing details and pricing. Otherwise, anything added onto the accepted bid price is considered to be contracted outside of the uShip marketplace. These additional items and payments are not acknowledged or protected by uShip and our systems.

If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.