Identity Verification
- Does This Mean I'm an Employee/Contractor/etc?
- How Long Will the Entire Process Take to be Approved?
- I Want to Change My Account from an Individual to a Business. How Can I Go About Doing That?
- Identity Verification Through Stripe
- Is My Information Gathered or Stored Securely?
- What Fields Are Requested?
Videos
uShip In-Home Delivery
- eBOL for Drivers
- Can my drivers use eBOL?
- I made a mistake, but the shipping contact and I have already signed off. Can I go back and change it?
- Can I use eBOL without updating the uShip app?
- When can I use eBOL?
- After completing the delivery, where do I find a copy of the Electronic Bill of Lading?
Getting Started
- ★ Pet Shipping for Providers
- How Do I Change the Company Information on My Profile?
- How Do I Change the Types of Emails and Notifications I Receive?
- How Do I Change My Currency Settings?
- How Do I Change My Language Settings?
- What is SaferWatch?
Finding Shipments
Bidding
- Why Can’t I Place a Quote?
- Why Can’t I Place a Quote on Ritchie Bros. Shipments?
- Ritchie Bros. Auctioneers Quoting Restrictions
- Placing Your First Quote
- Accepting an Offer
- Automatic Underquoting
Booked Shipments
- What commodities support eBOL?
- How To Handle A Shipper Initiated Cancellation
- How Do I Get Compensated for Time, Money, and Fuel Lost Due to a Cancellation?
- How Do I Track My Shipment?
- Qualifying for Partner Shipments
- How to Ship an RV - Carrier Guide