Communicating During the Auction
During your auction, we want you to be able to communicate with any potential service provider. You may want to discuss price, confirm pickup and drop-off dates, insurance availability, or how you'd like your items shipped. You can communicate with your potential provider in two places:
- You will receive an email notification in your inbox when a provider asks a question
- Reply as much as needed
- Avoid providing any contact information (phone numbers, email addresses, physical addresses, website URLs, social media accounts, etc.) as it may delay the conversation due to a flagging violation
- When a provider places a bid on your listing, you will see a tab that says Ask a Question
- You will receive an email each time you receive a reply
If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.