Communicating During the Auction
Our Q&A boards give you the ability to communicate with potential service providers throughout the course of your auction. Hash out important details prior to booking such as price, dates, insurance availability, or how you'd like your items to be shipped. We provide two types of Q&A boards.
- Service providers can ask questions on your listing prior to bidding.
- We'll send an email notification, letting you know each time you have a new questions.
- Reply as many times as needed.
- Ask service providers questions once they've placed bids.
- Click Ask a Question within the bid to start a conversation.
- You'll receive an email each time the service provider replies.
Avoid providing contact information (phone numbers, email addresses, street addresses, website URLs, social media accounts, etc.) as we prohibit this content on our Q&A boards. Violations will likely be red flagged, and lead to a delay in the conversation.
If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.