Communicating During the Auction

Updated

During your auction, we want you to be able to communicate with any potential service provider. You may want to discuss price, confirm pickup and drop-off dates, insurance availability, or how you'd like your items shipped. You can communicate with your potential provider in two places:

Q&A Board

  • You will receive an email notification in your inbox when a provider asks a question
  • Reply as much as needed 
  • Avoid providing any contact information (phone numbers, email addresses, physical addresses, website URLs, social media accounts, etc.) as it may delay the conversation due to a flagging violation

Bids Q&A

  • When a provider places a bid on your listing, you will see a tab that says Ask a Question 
  • You will receive an email each time you receive a reply 

If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.

Was this helpful?