How Payment Works for Carriers

Updated

Upon a shipping customer accepting your bid, he or she may have two payment options when checking out: uShip Payments or Booking Deposit. In most cases, uShip Payments is required, but there are limited instances when a deposit will secure the booking. 

uShip Payments

uShip Payments is an online payment method handled entirely through uShip.com, which makes it the safest and simplest way for customers to pay for shipping services. This option is available and may be required on bids that are $2,750 or less. If required, it will be the only payment option under the Payment Terms of your bid.

You will be notified via email once you are eligible to accept uShip Payments.

How it works:

1. When a shipping customer books a shipment, they prepay for the job in full.

2. The customer receives a unique 8 digit payment code.

3. Upon delivery*, the shipping customer can release payment to you in one of three ways:

    • Provide you with the Payment Code
    • Release the funds online from their uShip account
    • Marking the shipment as 'Delivered' from their uShip account

4. Once the code has been activated, the funds for the shipment are available in your uShip account.

5. Withdraw funds from your uShip account to your preferred Withdrawal Method.

Remember, requesting a payment code prior to a shipment being completed is considered a policy violation and is grounds for the suspension of your uShip account. Only request payment codes for shipments that have been physically delivered*. 

*Note for shipment of live animals: Payment for animal shipments may be made at pickup (not prior) as required by the USDA regulations. 

Booking Deposit

Your customer pays a deposit to uShip, upon accepting your bid, and pays the remainder to you based on your payment terms. This option is available on selected shipments and for all bids above $2,750. 

How it works:

1. Within the Payment Terms of your bid, you can select the payment methods (cash, credit card, PayPal, etc.) you can accept for the remaining amount owed to you and the payment window. 

2. Upon a customer accepting your bid, they will be prompted to pay a Booking Deposit which is a percentage of the accepted bid price.

3. This amount is credited to your account and will off-set your uShip transaction fees (meaning it pays them off automatically so that you avoid a monthly bill). 

4. The customer will then owe you the remainder of the accepted bid price (match price - deposit = amount owed to you). This information will be explained in the Booking Details once your bid is accepted. 

5. Complete shipment and get paid per the agreement between you and your customer.

Remember, uShip does not allow you to request payment via non-bank point-to-point cash transfer services such as Western Union or Moneygram. 

If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.

Watch Our Payment Codes Overview:

 

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