How Payment Works for Couriers

Updated

Upon a shipping customer accepting your quote, he or she may have two payment options when checking out: Booking Deposit or uShip Payments

Booking Deposit

Your customer pays a deposit to uShip, upon accepting your quote, and pays the remainder to you based on your payment terms. 

How it works:

1. Within the Payment Terms of your quote, you can select the payment methods (cash, credit card, PayPal, etc.) you can accept for the remaining amount owed to you and the payment window. 
2. Upon a customer accepting your quote, he or she will be prompted to pay a Booking Deposit which is a percentage of the accepted quote price.
3. This amount is credited to your account and will off-set your uShip transaction fees (meaning it pays them off automatically so that you avoid a monthly bill). 
4. The customer will then owe you the remainder of the accepted quote price (match price - deposit = amount owed to you). This information will be explained in the Booking Details once your quote is accepted. 
5. Complete delivery and get paid per the agreement between you and your customer.

Remember, uShip does not allow you to request payment via non-bank, point-to-point cash transfer services such as Western Union or Moneygram. 

uShip Payments

uShip Payments is an online payment method handled entirely through uShip.com, which makes it the safest and simplest way for customers to pay for shipping services. This option is available to a small group of transporters outside of the US.

How it works:

1. When a shipping customer books a delivery, they prepay for the job in full.
2. The customer receives a unique alpha-numeric payment code.
3. Upon delivery, the shipping customer can release payment to you in one of two ways:

    • Provide the payment code to you
    • Release the funds online from their uShip account 

4. Once the code has been activated, the funds for the delivery are available in your uShip account.
5. Withdraw funds from your uShip account to your preferred Withdrawal Method.

Remember, requesting a payment code prior to a delivery being completed is considered a policy violation and is grounds for the suspension of your uShip account, so, only request payment codes for items that have been physically delivered. 

If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.

Was this helpful?