CCPA/CPRA Notice for California Residents

Updated

California Consumer Privacy Statement

Last updated:  April 1, 2026

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of uShip, Inc. and its subsidiaries (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers,” “users,” or “you”). 

We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws (collectively, “California Privacy Laws”).  Any terms defined in the CCPA/CPRA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from users within the last twelve (12) months:

Category Examples

Collected

Retention Period

A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

For duration of account + 2 years

B. California Customer Records personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information*, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

* Financial account numbers, credit card numbers, and debit card numbers listed as examples under Category B are collected and processed by our third-party payment processor (Stripe), not directly by uShip. uShip may access limited, partial payment data through service integrations for customer support purposes.

YES

For the duration of account + 2 years to comply with legal and regulatory obligations

C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

NO

N/A

D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

5 years from the date of the transaction

E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

N/A

F. Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

6 months

G. Geolocation data. Physical location or movements.

YES - General location only

For the duration of account + 2 years

H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information.

NO

N/A

I. Professional or employment-related information. Current or past job history or performance evaluations.

YES

For employees, 7 years after 
employment ends. For Users, For the duration of account + 2 years.

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

NO

N/A

K. Inferences drawn from other personal information. Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

Same duration as the underlying data from which inferences are derived

Retention of Personal Information

We retain each category of personal information for as long as reasonably necessary to fulfill the purposes described in this notice, after which it is either deleted or de-identified. Retention periods vary by category, see table above.  If a specific retention period cannot be provided, the criteria used to determine retention include: the nature of the data, the purposes for which it is processed, legal and regulatory requirements, and whether the data remains necessary for an ongoing business relationship.

Personal information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA/CPRA's scope, like:

-  personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from our users. For example, from documents that our users provide to us related to the services for which they use.
  • Indirectly from our users. For example, through information we collect from our users in the course of providing services to them.
  • Directly and indirectly from activity on our website (www.uship.com). For example, from submissions through our website or website usage details collected automatically.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided. 
  • To provide you with information, products, or services that you request from us.
  • To provide you with email alerts and other notices concerning our products or services, or events or news, that may be of interest to you.
  • To provide targeted advertising on other sites through third-party partners who may use cookies and similar technologies to gather information about your activities on our website and other sites, in order to serve you advertising based on your browsing activities and interests. You may opt out of interest-based advertising by visiting the opt-out links provided in our Privacy Policy under "Behavioral Targeting/Re-targeting."
  • To send automated promotional communications, including promotional codes and fee waivers, based on your transactional activity and account behavior on our website (such as listing status, bid activity, and time elapsed since listing creation or last account activity). These first-party communications are sent by uShip or our email service providers on our behalf and are not shared with third-party advertisers. You may opt out using the methods described in our Privacy Policy under "Communications from the Site."
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
  • To improve our website and present its contents to you.
  • For testing, research, analysis, and product development.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA/CPRA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party service provider for a business purpose.  When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

  • Category A:         Identifiers.
  • Category B:         California Customer Records personal information categories.
  • Category D:         Commercial Information.
  • Category F:          Internet or other similar network activity.
  • Category G:         Geolocation data.
  • Category I:          Professional or employment-related information.

We disclose your personal information for a business purpose to the following categories of third parties:

  1. Service providers, including email distribution platforms (such as PostUp), which send transactional and promotional communications on our behalf based on account activity criteria we define.
  2. Contractors, to whom we make personal information available pursuant to written contracts that include required CPRA certifications.
  3. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

In the preceding twelve (12) months, we have not sold any personal information. In the preceding twelve (12) months, we have not shared any personal information for cross-context behavioral advertising purposes.

Sensitive Personal Information

Under the CPRA, certain categories of personal information are classified as "sensitive personal information." We may collect the following category of sensitive personal information: Account log-in credentials (username and password) in combination with required security or access codes (§1798.140(ae)(4)).

We do not directly collect or store financial account numbers, credit card numbers, or debit card numbers. Payment information is collected and processed by our third-party payment processor, Stripe, subject to Stripe's privacy policy. We do not collect precise geolocation data.

We do not use or disclose sensitive personal information for purposes other than those permitted under §1798.121(a). We do not sell or share sensitive personal information.
 

Right to Limit Use of Sensitive Personal Information

If we use or disclose sensitive personal information for purposes other than those authorized under Cal. Civ. Code §1798.121, you have the right to limit that use or disclosure. You may exercise this right by clicking the ‘Limit the Use of My Sensitive Personal Information’ link on our homepage, or by contacting us using the contact methods described below.

Your Rights and Choices

The CCPA/CPRA provide users (California residents) with specific rights regarding their personal information. This section describes your CCPA/CPRA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  7. Comply with a legal obligation.
  8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Correction Request Rights

You have the right to request that we correct inaccurate personal information that we maintain about you, taking into account the nature of the personal information and the purposes of the processing. Once we receive and confirm your verifiable consumer request, we will use commercially reasonable efforts to correct the inaccurate personal information.

Exercising Access, Data Portability, Deletion, and Correction Rights

To exercise the access, data portability, deletion, and correction rights described above, please submit a verifiable consumer request to us by either:

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to the email address associated with that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate prior to completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. Unless permitted by the CCPA/CPRA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

We will not retaliate against an employee, applicant for employment, or independent contractor for exercising any CCPA/CPRA rights.

Your California Privacy Choices

You may opt out of the "sale" or "sharing" (as defined under California law) of your personal information by clicking the "Your Privacy Choices" link on our homepage or by contacting us at privacy@uship.com. You may also request to limit the use and disclosure of your sensitive personal information using the same methods. For more information about your rights, see the sections above or contact us using the information provided below.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 800-698-7447

Website: www.uship.com 

Email: privacy@uship.com 

Postal Address: uShip, Inc.

Attn: Privacy Requests

PO Box 969

Austin, TX, 78767


 

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