What is ePOD?
The uShip ePOD (electronic proof-of-delivery) provides a digital Bill of Lading that is consistent, instantly uploaded and secure. Managed via the uShip app or driver web links, ePOD provides written and visual documentation to ensure a better shipping experience for all involved.
The goal of ePOD is accountability for everyone involved in a shipping transaction. Not only does instant-access proof of delivery make life easier and more efficient for carriers, it also offers peace of mind for the shipping customers who rely on them. Carriers can give access to ePOD on a shipment-by-shipment basis to their drivers, allowing electronic documentation without the need for uShip access or setup processes.
Drivers will add notes on the condition of the shipment at pickup either from the uShip app or their mobile browser. They will then show you, or your pickup contact, the information collected before asking for your signature. If signatures cannot be obtained at the point of pickup or delivery, ePOD can still be completed.
Drivers will add any relevant notes once more at delivery. They will then show you, or your delivery contact, the information before asking for the delivery signature. You can review all the information collected at this point, but once both signatures have been completed, the ePOD cannot be edited.
After finalizing the delivery, a PDF copy of the ePOD will be available to both the authorized carrier and the uShip customer via the Shipment Listing view in their uShip app. This digital copy will be stored on the listing; however, we advise that you download and save the PDF for your own records.
Please reach out to your Account Manager to learn more about working with ePOD.