It's beneficial to close a refresh any application, and ours is no different.  If you're experiencing inconsistency or having issues navigating the app, typically all that's needed is a restart.  Here are some steps to achieve this on your iOS device and a couple other tips to help in the event you run into an issue.

• "Force Stop" and reopen the app
  • On a Pixel phone running Android OS 8:
    • Tap and hold the app icon
    • A popup menu will appear, select "App info" in that menu
    • Tap "Force Stop" in the screen that appears
    • Tap the Home button, find the app icon and reopen the app
• "Clear Cache" and/or "Clear Data" for uShip and re-open the app
  • On a Pixel phone running Android OS 8:
    • Tap and hold the app icon
    • A popup menu will appear, select "App info" in that menu
    • Tap on the line titled "Storage"
    • Tap "Clear Data"
    • Tap "Clear Cache"
    • Tap the Home button, find the app icon and reopen the app
• If nothing else works, delete and re-install the app