At times it's good to close a refresh any application, and ours is no different.  If you're experiencing inconsistency or having issues navigating the app, typically all that's needed is a restart.  Here are some steps to achieve this on your iOS device.

• Force-quit and reopen the app
  • On any iPhone with a notch in the screen (iPhone  X, iPhone XR, iPhone XS, etc) running iOS 12
    • swipe up from the bottom edge of the screen.  
    • user can now swipe left/right through a display of all running apps
    • find the uShip app and swipe it up until it falls entirely off the screen
    • tap the background of the screen to get back to the dashboard
    • find the uShip app icon and tap to reopen the app
  • on any iPhone with a physical home button (5, 6, 7, 8, etc) running iOS 12
    • Double-tap the home button
    • user can now swipe left/right through a display of all running apps
    • find the uShip app and swipe it up until it falls entirely off the screen
• If nothing else works, delete and re-install the app