Updating Shopify Order Details (locations, number of items, etc.)

Updated

Sometimes you may need to adjust the details of an order before sending it to uShip. Here's how to make those changes:

Updating an Order's Pickup Location

If you ship from multiple locations:

  1. Start the process to manually send the order to uShip
  2. On the "Send to uShip" page, find the "Change Address" button below the pickup address
  3. A list of your store's locations will display
  4. Select the desired location and click "Select"

Note: The available locations are based on your Shopify store's locations. To add or edit a location, navigate to Settings > Locations in Shopify Admin.

Important: Updating an order's origin address may change the calculated shipping price.

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Updating an Order's Items

If you need to adjust which items are included in the uShip shipment:

  1. Start the process to manually send the order to uShip
  2. On the "Send to uShip" page, you can edit the quantities of the items as needed
  3. Only unfulfilled items will be available to select

Note: Updating an order's items may change the estimated shipping price.

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