When the final invoice amount invoiced by the LTL Carrier is less than the amount originally paid through uShip, the difference is credited back to the booking customer’s uShip account. This credit will then be automatically applied to the next booking made on uShip, unless otherwise requested. 

If you'd prefer to receive the difference back to the credit card used for booking, please email LTLSupport@uship.com, reference the bill of lading number for the shipment, and request that the credit be refunded.