The bill of lading (BOL) serves as the official documentation of a shipment. Please follow these steps to fill out your BOL.

1) Add a company name if you’re shipping to or from a business. If you type an individual's name in this field, the carrier's billing clerks will assume it’s a residence and bill accordingly. If you’re shipping to a residence, John Doe’s house for example, enter “Doe Residence” for the company name.

2) Enter the addresses of your pickup and delivery locations. Be sure to double-check that your address was quoted correctly. For example, if you quoted it as a business, make sure it's not a farm or a limited access location. You can do this by searching the address via Google Maps.

3) Select your pickup time frame. It must be at least a three hour time frame, between the hours of 11am and 5pm local time.

4) Enter any special pickup and delivery instructions such as a Gate code, purchase order number, or reference ID. It is not necessary to write “Liftgate Pickup” here, or any other additional service included in the original quote. All extra requests here will be billed after delivery.

6) Include an accurate description and piece count. Detail in this section will help in the event of a damage claim.

7) Include all necessary reference numbers for distribution centers or auction houses.

If you have additional questions, please feel free to continue perusing our Help Center or contact our Commercial Support team by clicking here.