Content Policy


We encourage open communication in the marketplace. However, for the protection of our users and to preserve our business model, there are limits as to what can and cannot be posted on our site.

What is NOT allowed?

  • Contact information (phone numbers, email addresses, street addresses, social media handles - Facebook, Twitter, website URLs - with the exception of manufacturer specs, etc.)
  • Directing users away from the uShip site or discouraging the use of uShip
  • Spamming users or using the Q&A to advertise your profile
  • Harassing other users (including the use of profanity, name-calling, vulgar language, etc.)
  • Posting content (either graphic or text) that's offensive in nature or violates the uShip User Agreement in any way.
  • Violating local, state, national, or international laws
  • Instigate illegal activities or violations of the uShip User Agreement
  • Making legal claims or statements against other members, uShip employees, uShip partners, or the uShip marketplace
  • Attempting to impersonate a member of our site or uShip staff
  • Posting instances of member violations or fraud - To report suspected violations or fraud, please follow the procedures located in the uShip User Agreement
  • Submitting quotes that are not all-inclusive
  • Service providers can only accept payment via the payment code when the shipment is booked via uShip Payments
  • Including company names, full names and locations

uShip does not tolerate the use of hostile, offensive, profane, or vulgar language, nor do we tolerate discrimination on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, or disability. The use of such language or engaging in discriminatory behavior, either on the marketplace or during a transaction, is grounds for account suspension.


In order to manage this content, we created our flagging system. uShip is a self-policed site, and it’s up to users to bring these violations to our attention. To do so:

  • Click the white flag next to the content in question
  • The flag will turn yellow , which means it's up for review by our Member Support team
  • After a decision is made, the flag will turn green for “okay” or red for “in violation of uShip’s content policies”

Please feel free to contact Member Support if you have further questions.

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