LTL Published Rate Overcharge Claim Process & LTL Carrier Overcharge Claim Forms

Updated

Invoice adjustments are a reality of the shipping LTL Freight. uShip always notifies customers of any additional charges by sending emails to the email address on file on the account and to the inbox in the user's uShip account. If uShip does not hear back from the customer within at least 72 hours that a dispute should be opened regarding the additional charge, the card on file gets charged for the amount of the additional charge. Once this occurs, uShip sends that money directly to the carrier and the carrier's invoice is then paid. 

Should a customer want to dispute a charge after payment has been rendered and the carrier has already been paid, an Overcharge claim must be filed with carrier. Overcharge claims are much harder to win and take much longer than normal billing disputes.

Listed below are Overcharge claim forms for the uShip LTL Published Rate Carriers. Customers will file the Overcharge claim directly with the carrier. Please carefully read all instructions listed on your carrier's form, as each carrier's Overcharge claim process may differ.

Carrier Name Overcharge Form
AMA Transportation Contact  info@amatrans.com
Averitt Averitt Express Overcharge Form
Beaver Express Beaver Express Overcharge Form (Same as damage claim form)
Central Transport Central Transport Overcharge Form
Central Freight Lines  
Clear Lane Freight  
Daylight Transport, LLC  
Dependable Highway Express  
Dohrn Transfer Dohrn Transfer Overcharge Form
Dugan Dugan Overcharge Form
FedEx FedEx Overcharge Form
Frontline Carrier USA  
Holland Holland Overcharge Form
Midwest Motor Express MME Overcharge Form
Nebraska Transport Co Inc  
New England Motor Freight NEMF Overcharge Form
Old Dominion Freight Line ODFL Overcharge Form
Performance Freight Systems  
Pitt Ohio Express  
Reddaway Reddaway Overcharge Form
R L Carriers R&L Overcharge Form
Roadrunner Transportation Roadrunner Overcharge Form
Southeastern Freight Lines SEFL Overcharge Form
UPS Feight UPS Overcharge Form
Ward  
XPO Logistics XPO Logistics Overcharge Form
YRC Inc. YRC Overcharge Form

Please contact the LTL Commercial Support team by clicking here to email in if your carrier's form is not listed above or if you have any questions about the Overcharge claim process.

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