Expired or Cancelled Bids
Couriers have the ability to set expiration dates and times when they place bids.
By default, a bid will expire 24 hours after your listing ends. However, if a courier knows they can only book a delivery during a certain time, a bid may expire prior to the end of the auction. Couriers can also cancel bids themselves so that they aren't overbooked and a delivery doesn't have to be cancelled.
You can see if a bid has expired or was cancelled by going to your My Deliveries page and looking at the Status on the right-hand side of the bid. You can also click on the Bid Details button.
If you missed a bid from a courier, you may be able to request that they place a new bid. Simply click on the yellow Request Rebid button on the corresponding bid.
You can also navigate to a courier's profile page and click the yellow Request a Bid button there.
If you have additional questions, please feel free to continue perusing our Help Center or contact our Member Support team by clicking here.